Effective Date: November 1, 2025

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All digital products (including PDFs, prompt packs, templates, and downloads) are non-refundable due to their immediate and accessible nature after purchase.

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If you experience a technical issue accessing your file or link, please contact vanessa@alavancamarketing.com, and we’ll make sure you receive what you paid for.

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If you purchased the wrong item by mistake, contact us within 24 hours and we’ll review on a case-by-case basis.